Thursday, April 2, 2009

FRUSTRATED

I know i jsut posted about how i have to write my paper bla bla bla but dear GOD i am frustrated. I know people are just doing their jobs but ARGH. my credit card has been locked up TWICE by fraud protection because alex is using it. they suggested to me that i get him a calling card (which i was going to do anyways) because it was getting flagged for small amounts (90 cents $1 etc) which i guess people are charging small amounts to credit cards to make sure they work, and they (wf) told me that we would continue to trigger fraud services. thats not so bad, what is bad is they call and say "oh im so and so from such and such" um.. yah thats great, im going to call the number on the back of my card, if there really is a problem, it'll get fixed. so then you sit on hold.. for dayssssssssssss... finally get a person, they try to verify the account, it doesnt work, so you sit on hold again, finally... FINALLY... everything is straightened out, and the card is working again, except it does show that your husband tried to use it while it was down and got declined DAMMIT.

so i went on the att website, found virtual calling cards AWESOME! i don't have to ship it to him, same price as a normal one, great rates (well better than charging it to the cc) ok done. get a phone call from att "yes your purchase has flagged our security check "DAMMIT "we just need to verify that this is your account" ok... "we need the address on file" ok no big... "ok now we need the last four of your ssn" oh HELL no. you're not getting the last four, the first three, or the middle two N.O. so now the order is canceled (assuming they are who they said they were) and im back to square one.. GRF

im sorry but i dont give my information out over the phone. tough luck

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